SMARTSEAL SUPPORT

WELCOME TO YOUR
SMARTSEAL HUB

Everything you need to get started, use your SmartSeal correctly and get the most from your food storage system.

QUICK START • HOW-TO GUIDES • TIPS & FAQs • SUPPORT
START HERE

QUICK START

New to SmartSeal? Start here for the basics on sealing bags, using the vacuum valve and getting the best results from your system.

GET TO KNOW YOUR SMARTSEAL

Your SmartSeal manual covers the key steps for setup, everyday use and getting a reliable vacuum seal.

✓Close the reusable bag completely
✓Position the SmartSeal flat over the valve
✓Vacuum until the air has been removed
VIEW SMARTSEAL MANUAL
HOW-TO GUIDE

USING THE SMARTSEAL
VACUUM SEALER

Learn how to charge, operate and use your SmartSeal Vacuum Sealer with both reusable vacuum bags and vacuum canisters.

Using the SmartSeal Vacuum Sealer

GET STARTED WITH SMARTSEAL

Follow the correct setup and positioning steps to get a strong, reliable vacuum seal every time.

01

Charge your SmartSeal fully before first use.

02

Place the unit flat over the vacuum valve.

03

Use the same SmartSeal with both bags and canisters.

Using SmartSeal Vacuum Bags
HOW-TO GUIDE

USING SMARTSEAL
VACUUM BAGS

Learn how to fill, close, vacuum and reuse your SmartSeal bags correctly for everyday food storage.

01

Choose the right bag size for the food you want to store.

02

Close the zipper completely and keep the area around the valve smooth and flat.

03

Place SmartSeal flush over the valve and vacuum until the air has been removed.

NEED MORE STORAGE?

REORDER BAGS
& CANISTERS

Running low on bags or need more storage? Add reusable SmartSeal storage to your setup whenever you need it.

SmartSeal Storage Bundles
REUSABLE STORAGE

STORAGE BUNDLES

Choose a Core, Essential or Family Storage Bundle and stock up on reusable vacuum bags in practical sizes.

SHOP STORAGE BUNDLES
SmartSeal Vacuum Canister Set
DELICATE FOOD STORAGE

VACUUM CANISTERS

Add more canisters for berries, avocado, leafy greens, cut fruit and other delicate foods.

SHOP VACUUM CANISTERS
SmartSeal Reusable Vacuum Bags
REUSABLE STORAGE

VACUUM BAGS

Reorder individual bag sizes for everyday storage, meal prep, freezer use and leftovers.

SHOP VACUUM BAGS
NEED A QUICK ANSWER?

SMARTSEAL
TIPS & FAQs

Quick answers and practical tips to help you get the best results from your SmartSeal system.

WHY IS MY BAG NOT VACUUMING? +
Make sure the zipper is completely closed, the area around the vacuum valve is smooth and flat, and the SmartSeal is sitting flush directly over the valve.
SHOULD I USE A BAG OR A CANISTER? +
Use vacuum bags for robust foods such as meat, cheese, meal prep and freezer storage. Use canisters for delicate foods such as berries, avocado, leafy greens and cut fruit that may be crushed under vacuum.
CAN I REUSE THE VACUUM BAGS? +
Yes. Wash the bags thoroughly after use and allow them to dry completely before reusing or storing them.
HOW DO I CLEAN THE CANISTERS? +
Clean the canisters after use and allow all parts to dry thoroughly before sealing or storing them again.
HOW LONG DOES SMARTSEAL TAKE TO CHARGE? +
A full USB-C charge takes approximately 4 hours.
CAN I USE SMARTSEAL WITH BOTH BAGS AND CANISTERS? +
Yes. The same SmartSeal Vacuum Sealer works with both reusable vacuum bags and SmartSeal vacuum canisters.